Nuc won t shut down Remote Control or USB Device Doesn't Wake Up the Intel® NUC: Wake-on-LAN doesn't work with ESXi installed on NUC8i7BE, NUC8i5BE, or NUC8i3BE. It work again for a week and just turned off! This time I managed to get it to turn on for about 5 minutes, then it just shut down without warning again, but the screen was still able to go into sleep mode. At least I can say that the fan is working fine. If routed to boot option, Select BIOS settings; Press F9 to set BIOS to default settings; Press F10 to save the setting Model: NUC11PAHi7 Pressing the power button lights up the Power LED (solid, no blinking), powers on connected peripherals (mouse and keyboard), no video output (the NUC turns off before the monitor detects a signal, or just the monitor is slow at starting up) and then the NUC turns off completely, powering off all connected peripherals. When using the PC I never know when it will shut off, but I can cause a shut off simply by trying to run Jul 27, 2022 · Hi . It doesn't make sense. I tried some ways that I found in youtube but none of them worked so please tell me the effective way . never seen that before, but mean battery is dead. Any news on this? Dec 10, 2024 · If your Intel NUC won’t start, the power supply might be the culprit. My Intel NUC 8 (NUC8i5BEK) suddenly shut down yesterday during a Skype video chat and does not power on again -- no indication whatsoever, like a brick. Test the power button. Jul 24, 2021 · it is not the external power supply. Often, not always, but if i hold the power button for 11 seconds it will shut down. I left it running last night and it shutdown at some point and won't power up. Aug 5, 2015 · Dell laptop 3542. Then, change the Windows power management setting for the Intel Management Engine Interface: Press the Windows key and X. Contact Intel support for replacement options. If your device is still on the Windows desktop and operational, you can try performing a full shutdown. 46. I have change what the shut down button do from option, untick from network adapters option to wake up computer, I have check the hard drive with chkdsk, dism & sfc and there is no corrupt files, watched hungered of videos on YouTube and follow most of the suggestions but yet still it Mar 12, 2025 · [NUC] Troubleshooting for System Hangs, Unexpected Shut Down, or Blue Screens (BSOD) on NUC Devices Last Update : 2025/03/12 17:32 Aug 23, 2021 · When i press shutdown in Windows 11, and starts the process of shutting down the PC, the peripherals like Mouse/keyboard and other USB devices are completely shutting down, but the rest of my system not and then i'm talking about stuff like LED, Fans which are spinning at a low RPM and the EZ Debug LED is showing a white light on "CPU not Jul 5, 2017 · I do not have KB4022716 in my update history, I do have the following update in my NUC. was thinking maybe it started after i upgraded the new dell drivers for windows 10. gonna contact support. . 5 mm, same as the original one) on Amazon, but the NUC still does not power on. If nothing happens, the button may be faulty. 3. What seems to work is to open it up, disconnect the CMOS battery (it will be a black disk on top of the board; think it's the same on Skull Canyon), leave it disconnected for 10-15 minutes, re-connect it, then turn everything back on. 5. i'll verifiy it. As in subject, recently my PC started restarting instead of shutting down and I cannot figure out why. Click the [Start] icon ① on the taskbar, then click the [Power] icon ②, hold down the [Shift] key on the keyboard ③ and simultaneously click [Shut down] ④ to perform a full Apr 4, 2022 · I bought a second Intel NUC installed windows 11 Pro everything works great but sometimes when i shutdown the NUC the little blue light stays on as if it's powered on and sure enough when i go to use it again if i push the power button it does not come on. EB Nov 20, 2021 · If it turns off after power failure it won't start. Yup Jan 12, 2024 · If the NUC wont shutdown after successfully updating the BIOS: Run CMD. I will do my best to assist you here. i waited, becoz i had it in sleep mode off and on today, and didnt have any problem that i know of. it is not the cooling system. Everything was fine, turned it off in the evening and today it won't turn on. As you can verify in this Intel® NUC specifications, this NUC was designed to work with Windows 11 Home, Windows 11 Pro, Windows 10 IoT Enterprise, Red Hat Linux, and Ubuntu. Previous the system would hang during shutdown or when saving after changing a bios setting. A force poweroff (long power button press) is needed to actually shut down. Mar 23, 2025 · [NUC] NUC Does Not Turn Off After Shutting Down the System Resolution Download and run Management Engine Consumer Driver for Windows® 10 64-bit for NUC if not installed yet. I tried unplugging, changing outlets, holding down the power button while it's unplugged, pressing it a couple times while it's unplugged, waiting from 10 secs to an hour, and still the same thing. 5 year. Oct 12, 2017 · Using Driver version 15. The NUC is on a hard surface. What shou Thanks for the help! This kind of fixed itself today, though I'm still not sure what the problem was. 20. It's buggy UEFI firmware I'm thinking or some weird driver thing on Intel's part. I pulled the add-on graphics card out of it and tried to power up with the monitor on the integrated graphics and no-joy. Not at all. 4. Troubleshooting steps for NUCs that randomly shut down during booting and/or randomly freeze. Dec 2, 2020 · 1. Wake-On-LAN is not working under ESXi with the Intel NUC8i[x]BE: System goes to sleep when it should not/ Need to disable sleep mode. The power button doesn't even light up and no POST. Type "Command Prompt" in the Windows Search bar. After issuing a `poweroff` the system shuts down, fans spin down, but the blue LED remains on indicating something's still running. Feb 21, 2024 · Download and run Intel® Management Engine Consumer Driver for Windows® 10 64-bit for Intel® NUC if not installed yet. I was unsure whether it was a power supply issue, so I bought a replacement (90W, 5. Other times it takes nearly 3 full minutes. My new Ghost Canyon box has been randomly shutting down. I tried forcing S3 sleep like older computers and the NUC 12 won't wake from S3 sleep due to firmware limitations. 2. I am using HDMI cable - TV: Samsung UN65KS8000FXZA. Sometimes it takes 5 seconds to shut down or restart no problems. I can power it off by press and hold it for 5+ seconds - If I do that I have to press Jan 12, 2024 · If the NUC wont shutdown after successfully updating the BIOS: Run CMD. Turn the system back on. Mar 7, 2022 · received batch of 10 Intel NUCs, model SWNUC11PAHi3000. Dec 28, 2024 · Solution 3: Perform a Full Shutdown / Disable Fast Startup. But as it is always on it was only when we had a power failure, It's not set to auto start, that there was an issue. The system randomly shuts down. Press and hold it for 10 seconds. No boot screen no HDD activity light. In the Command Prompt type shutdown -h, it will shutdown the system. 4771 which shows in device manager as 22. Installed 3 of them, fresh copy of Windows 10, all updates installed, drivers and firmware updated with Intel Driver support Assistant. I just followed the advice here and heated it nice and hot with a hair dryer and whamo, it boots. The only things I did were: Took out the SSD and put it into an enclosure to mount it on another computer and make sure it was ok (it was), and try booting the NUC without the disk. When selecting restart … the PC Jul 9, 2024 · The most likely reason Windows 11 won't shut down with the power button is that it's set up to do something other than turn it off. Check if the power LED is on. Ensure the adapter meets the NUC’s voltage requirements. Feb 11, 2025 · Infrared remote control or USB device doesn't wake up the Intel NUC. I'm now copying my media off it. 0052. Select Device Manager. 5 x 2. It's had this issue for about 2 years now. this morning i woke up, and the power light was red. If any of the overheating symptoms appear, check the following: The thin plastic sheet on the heatsink, protecting thermal grease removed before installing the Compute Element. To check if this is the reason the computer won't shut down, open Control Panel and go to Hardware and Sound > Power Options > Choose what the power buttons do. 4771 Using BIOS version 86A. but before dinner Jan 12, 2024 · These symptoms can occur if installed components in your NUC overheat: The system won't boot. If routed to boot option, Select BIOS settings; Press F9 to set BIOS to default settings; Press F10 to save the setting I was able to use the onboard Security Jumper to recover Intel® NUC BIOS 073. If not, try a different power adapter. I tried a second NUC, this time with a GPU, a Quattro. Thank you for posting on the Intel® communities. However - If I try to shutdown Win 10 - OS goes down, monitor, keyboard,mouse off, but power button on NUC remains on. Jul 18, 2023 · Hello, . If i disconnect th power adapter and i reconnect it it doen not start over itself. Expand the System devices section. This fixed it. I have had the NUC for close to 1. Dec 23, 2022 · Issues from initial build:When selecting shut down, the Windows 11 PC shuts down but never turns off. If I try to turn it on, one of these things happen: My Hades Canyon sometimes does that if it loses power suddenly (outage or it gets unplugged, etc). 16. Does the issue happen Hi, I installed windows 10 last week and after that my laptop won't turn off when I click shut down and the screen just gets black and I should press the power button to turn it off. The problem has started about 6 months ago. This is so annoying, can anybody help? Sep 27, 2014 · I think I'm seeing a similar issue. 2017-06 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4022725) 1. Must use the power button for 5 seconds to turn off the power. So it can be either the CPU, the motherboard, the contact between the fan and the CPU, or the sole RAM stick installed. Then, change the Windows power management setting for the Intel Management Engine Interface: Feb 15, 2024 · Download and run Management Engine Consumer Driver for Windows® 10 64-bit for NUC if not installed yet. ujhpcv kqykww thmfx hfeapx kkruxgb cncp vgpbvk szldm pll lqpcly ylgko qla kbgegp ocy dfpcw